We’re excited to let you know, that following patient feedback, your GP practice THE BOUNCES ROAD SURGERY has changed its online provider.
You can now use PATCHS to contact your GP online.
Answer a few simple questions and PATCHS will get you the help you need. You can access a range of services including GP consultations, health advice and fit notes. You can also request one-off and repeat prescriptions using PATCHS.
To use PATCHS, visit https://patchs.ai/practice/thebouncesroadsurgery and follow the PATCHS link.
Welcome to Bounces Road Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell.The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Access all Areas
Existing patients can enjoy access to our wide range of services. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home.
Please see our Practice Leaflet for more information Click Here
The building is fully accessible for wheelchairs.
General Data Protection Regulations
The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights you have in relation to your own data. For more information
Bounces Road Surgery Privacy Notice
Bounces Road Surgery Children's Privacy Notice
GDPR Patient Information Leaflet
Complaints And Comments Policy
Pubic Health England Wuhan Novel Coronavirus
Important information about the coronavirus (COVID-19) – 10TH March 2020
The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
- you think you might have coronavirus;
- in the last 14 days you've been to a country or area with a high risk of coronavirus;
- you've been in close contact with someone with coronavirus.
Do not go to a GP surgery, pharmacy or hospital.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
For the latest Covid-19 advice please visit www.nhs.uk. If you think you may have Covid-19, have travelled to an affected area - please do not go to a GP surgery, pharmacy or hospital. Use the NHS 111 online service at https://111.nhs.uk/covid-19 to find out what to do next.
Enfield Stands Together
If you are currently isolated at home and need some practical support, please access the link below, complete the Covid-19 community support request form, and Enfield Voluntary Action will help to connect you to a volunteer in your community. Volunteers are also encouraged to add their details, if able to provide support.
Due to the outbreak of Covid-19, all GP appointments will be telephone consultations from Monday 16th March 2020 until further notice. If following a telephone consultation the GP feels that a face to face consultation is necessary, this will be arranged. Thank you for your cooperation.
Friends and Family Test
Let us know what you think about the practice and the services we offer. Take the Friends & Family Test by asking the receptionist for the questionnaire.
(Site updated 30/09/2022)